Shipping Policy

Last Updated: November 5, 2026

At FOULPLAY, we are committed to providing a smooth and reliable shopping experience. Our goal is to process and deliver your orders as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays. Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times depend on your location and selected shipping method. Delivery estimates will be provided at checkout.

Please note that shipping times may vary due to weather conditions, carrier delays, holidays, or other unexpected circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. Any available free shipping offers will be displayed on our website.

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to become available.

Incorrect Shipping Address

Please make sure your shipping address and contact information are correct before placing your order. FOULPLAY is not responsible for delivery issues caused by incorrect or incomplete information provided by customers.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our customer support team with your order number. We will review the issue and assist you.

Shipping Delays

FOULPLAY is not responsible for delays caused by shipping carriers, customs inspections, severe weather, or other circumstances beyond our control.